Terms & Conditions

Thank you for visiting Mother Helpage!

These terms tell you the rules for using our website www.motherhelpage.org(“our site”).

 

Who we are and how to contact us www.motherhelpage.org is a site operated by Mother Helpage (“We”).

 

We are registered in England and Wales under charity number 1148450 and have our registered office at 6 David Lane, Nottingham NG6 0JU

To contact us, please email info@motherhelpage.org.

1. By using our site you accept these terms

By using our site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms, you must not use our site. We recommend that you print a copy of these terms for future reference.

2. There are other terms that may apply to you

Our Privacy Policy and Cookie Policy www.motherhelpage.org/information-security/, which sets out the terms on which we process any personal data we collect from you, or that you provide to us as well as the cookies we use on our site. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

 

We may make changes to these terms

 

We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.

3. We may make changes to our site

We may update and change our site from time to time. We may suspend or withdraw our site. Our site is made available free of charge. We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them. Our site is directed to people residing in the United Kingdom. We do not represent that content available on or through our site is appropriate for use or available in other locations.

4. How you may use material on our site

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged. You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors. If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

5. Do not rely on information on this site

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site. Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

6. We are not responsible for websites we link to

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources.

7. User-generated content is not approved by us

This website may include information and materials uploaded by other users of the site, including to bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values. If you wish to complain about information and materials uploaded by other users please contact us on info@motherhelpage.org.

8. The site changes regularly

We aim to update the Site regularly, and may change the content at any time. However, any of the material on the Site may be out of date at any given time, and we are under no obligation to update such material.

9. Our liability

The material displayed on the Site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, our affiliated organisations and third parties connected to us hereby expressly exclude:

All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity;

Any liability for any loss or damage whether direct, indirect or consequential incurred by any user in connection with the Site or in connection with the use, inability to use, or results of the use of the Site, any websites linked to it and any materials posted on it;

For any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

You are responsible for implementing sufficient procedures and virus checks to satisfy your requirements.

10. Prohibited uses

You may use the Site only for lawful purposes. You may not use the Site:

  • In any way that breaches any applicable local, national or international law or regulation;
  • In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
  • In any way which harms or has significant risk of harming children or vulnerable adults in any way;
  • To send, receive, upload, download, use or re-use any material which does not comply with our content standards below;
  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam); or
  • To knowingly transmit any data, send or upload any material that contains viruses or any other harmful programmes or computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

  • Not to reproduce, duplicate, copy or re-sell any part of the Site;
  • Not to access without authority, interfere with, alter, damage or disrupt:
    • any part of the Site;
    • any equipment (including telecommunications equipment) or network on which the Site is stored;
    • any software used in the provision of the Site; or
    • any equipment or network or software owned or used by any third party.

11. Suspension and termination

We will determine, in our discretion, whether there has been a breach of these terms and conditions through your use of the Site. When a breach of these terms and conditions has occurred, we may take such action as we deem appropriate.

Failure to comply with these terms and conditions constitutes a material breach of these terms and conditions and may result in our taking all or any of the following actions:

  • immediate, temporary or permanent withdrawal of your right to use the Site;
  • legal proceedings against you for reimbursement of all costs resulting from the breach;
  • further legal action against you; or
  • disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

12. Information about you and your visits to the site

We process information about you in accordance with our privacy policy. By using the Site, you consent to such processing.

 

The Mother Helpage websites provide an international facility for donations to be made in multiple currencies. 

 

This allows supporters from any country to make a donation to Mother Helpage on any of our websites, and for that donation to automatically be made to, and managed by, the relevant local Mother Helpage Member organisation (if you’re not from a country that has a Mother Helpage Member office then your donation, and ongoing relationship, will be managed by the Mother Helpage Member organisation with responsibility for supporters in your country). The Mother Helpage Member that is responsible for your relationship will be identified on the donation confirmation page that you will see and in the transaction confirmation email that you will receive.

13. Jurisdiction and applicable law

The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to the Site.

These terms and conditions and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.

We have used reasonable endeavours to ensure that the Site complies with UK law, but cannot ensure that it is appropriate or available for use in every territory outside the UK. Those who visit the Site from other territories are responsible for compliance with all applicable laws. If use of the Site and/or viewing of it, or use of any material or content on the Site or services, are contrary to or infringe any applicable law in your jurisdiction(s), you are not authorised to view or use the Site and you must exit immediately.

14. Variations

We may revise these terms and conditions at any time and without prior notice by amending this page or posting a new set of terms and conditions on the Site. You are expected to check this page frequently to take notice of any changes we made. Your continued use of the Site after amendments or a new set of terms and conditions are posted constitutes your acceptance of these terms and conditions as modified. Some of the provisions contained in these terms and conditions may also be superseded by provisions or notices published elsewhere on the Site.

15. Refund policy

We are not usually able to give refunds for voluntary donations, however if you have made a donation in error, please contact our Supporter Care team as we may be able to refund the donation less any charges we have incurred. Our Supporter Care team can be contacted on 01159 985667 or by emailing accounts@motherhelpage.org

16. General

We may transfer or subcontract any or all of our rights and obligations under these terms and conditions at any time.

If any provision or term of these terms and conditions shall become or be declared illegal, invalid or unenforceable for any reason whatsoever, such term or provision shall be separated from the other terms and conditions and shall be deemed to be deleted from them.

All notices shall be given:

17. Your concerns

If you have any concerns about material that appears on the Site, please contact us by email info@motherhelpage.org